data protection

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which e.g. B contains the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. Data processing for contract processing, contact and opening a customer account

We collect personal data if you provide it to us as part of your order or when contacting us (e.g. B via contact form or e-mail) voluntarily. Mandatory fields are marked as such, since in these cases we need the data to process the contract or need to process your contact and you cannot place the order or unable to send the contact. Which data is collected can be seen from the respective input forms. We use the data you have provided to process the contract and your inquiries in accordance with Art. 6 para. 1 p. 1 lit. b GDPR.
If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 p. 1 lit. c DSGVO deleted, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO have consented or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account.

We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

3. Data processing for the purpose of shipping processing

For the fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or Wholesalers in cases where they do the shipping for us (drop shipping). These are considered shipping service providers within the meaning of this data protection declaration.

4. Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, payment service providers

4. 1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment is required. This serves to fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. B on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

Our payment service providers are based in these countries: USAThe European Commission has not issued an adequacy decision for these countries. Our cooperation with you is based on these guarantees: European Commission standard data protection clauses

4. 2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we give our service providers additional data, which they, together with the data necessary for processing the payment, as our processors, for the purpose of fraud prevention and optimization of our payment processes (e.g. B invoicing, settlement of disputed payments, accounting support). This serves according to Art. 6 para. 1 p. 1 lit. f DSGVO the protection of our legitimate interests in our protection against fraud or in efficient payment management.

4. 3 Credit Check

If we make advance payments, e.g. B when purchasing on account, we obtain identity and creditworthiness information from specialized service companies (credit agencies). For this purpose, we transmit your personal data required for a credit check to the following company(s):​​​​​​​

Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss
Germany

This serves to protect our overriding legitimate interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f GDPR to assess the creditworthiness and willingness to pay of our potential customers in the run-up to the conclusion of the contract and thus to avoid purchase price losses, and is necessary for the conclusion of the contract in accordance with Art. 22 para. 2 lit. a GDPR Appropriate measures to protect your rights, freedoms and legitimate interests are taken into account. You have the option of expressing your point of view and contesting the decision by contacting the contact option described in this data protection declaration. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

4. 4 Engagement of debt collection service providers

We will pass on your data to a commissioned collection service provider if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves to fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR and the protection of our overriding legitimate interests in an effective assertion or Enforcement of our payment claim according to Art. 6 para. 1 p. 1 lit. f GDPR.

Send review requests by email

If you give us your express consent to this during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we use your e-mail address to ask you to rate your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the evaluation request.

The review requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

5. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called. session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies).
We use technologies that are necessary for the use of certain functions of our website (e.g. B shopping cart function) are mandatory. These technologies collect IP address, time of visit, device and browser information and information about your use of our website (e.g. B Information on the content of the shopping cart) is collected and processed. Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. B to be able to prove consent to the processing of your personal data) as well as to web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you consent to the use of the technologies in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO have consented, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

6. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the "Cookies and other technologies" section. See each technology for more information, including how we work with each vendor. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

6. 1 Use of Google services

We use the following technologies from Google Ireland Ltd. , Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before it is stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be sent to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded between jointly responsible persons for the respective technology in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google data protection information.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies can be used. In principle, your IP address will not be merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

Google Ads

For advertising purposes in the Google search results and on third-party websites, the so-called Google Remarketing Cookie that is set automatically by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website) and using a pseudonymous cookie ID and on enables interest-based advertising based on the pages you visit. Any further data processing will only take place if you have activated the "Personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

Google Maps

For the visual representation of geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it. We have no influence on this subsequent data processing.

YouTube Video Plugin

In order to integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only when you play a video.

6. 2 Use of Microsoft services for web analysis and advertising purposes

We use the following technologies from Microsoft Ireland Operations Ltd. , One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is usually transferred to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Microsoft can be found in the Microsoft data protection information.

Microsoft Advertising

For advertising purposes in the Bing, Yahoo and MSN search results and on third-party websites, the so-called Microsoft Advertising Remarketing Cookie set automatically by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and using a pseudonymous CookieID and based on the website you visited Sites enable interest-based advertising.

For website analysis and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior if you came to our website via an advertisement from Microsoft Advertising. Cookies can be used for this and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as B Visiting a website or subscribing to a newsletter) from which usage profiles are created using pseudonyms. If your Internet-enabled devices are linked to your Microsoft account and you have not deactivated the "Interest-based advertising" setting in your Microsoft account, Microsoft can report on usage behavior (esp. the cross-device user numbers), even if you change your device, so-called "Cross Device Tracking". We do not process personal data in this respect; we only receive statistics based on Microsoft UET.

6. 3 Use of Facebook services

Use of Facebook Pixel

We use the Facebook pixel within the framework of the technologies of Facebook Ireland Ltd presented below. , 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the Facebook pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, e.g. B Visiting a website or subscribing to a newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites by means of a pseudonymous cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels.
The information automatically collected by Facebook technologies about your use of our website is usually sent to a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR. Further information about data processing by Facebook can be found in the privacy policy of Facebook.

 Facebook Analytics

As part of Facebook Analytics, the statistics generated via Facebook Pixel enable us to analyze visitor activities on our website. This serves the optimal presentation and marketing of our website.

 Facebook Ads

We use Facebook Ads to promote this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the precise implementation, in particular the decision on the placement of the ads with individual users.

On the basis of the statistics on visitor activity on our website created via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group.

On the basis of the pseudonymous cookie ID set by the Facebook pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook pixel Remarketing.

We use Facebook Pixel Conversions to measure your subsequent usage behavior for web analysis and event tracking if you came to our website via an advertisement from Facebook Ads.

7. Social Media

Our online presence on Facebook, Twitter, Instagram, Youtube, Pinterest, Xing

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO have given to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used to e.g. B Deliver advertisements on and off the Platforms that are believed to match your interests. Cookies are usually used for this. For detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for protecting your privacy, please refer to the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.

Facebook is an offer from Facebook Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (Insights data information) see here.

Twitter is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually sent to a Twitter, Inc. , 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Instagram is an offer from Facebook Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (Insights data information) see here.

YouTube is an offer from Google Ireland Ltd. , Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Pinterest is an offer from Pinterest Europe Ltd. , Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually sent to a server of Pinterest, Inc. , 505 Brannan St. , San Francisco, CA 94107, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Xing is an offer from New Work SE, Dammtorstraße 30, 20354 Hamburg.

8. Contact options and your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified there;
  • according to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • according to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest or
    • is necessary to assert, exercise or defend legal claims;
  • according to Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted
    • the accuracy of the data is contested by you;
    • the processing is unlawful but you oppose its erasure;
    • we no longer need the data, but you need them to assert, exercise or defend legal claims or
    • You according to Art. 21 GDPR have objected to the processing;
  • according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.